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Terms of Service

Last updated October 31, 2026

These terms apply when you use motionmobiledetailing.com or book a service with Motion Mobile Detailing ("we," "us"). By requesting a quote or booking a detail, you agree to them.

Our Services

We provide mobile car detailing at your home, office, or other location you choose, in the areas listed on our service areas page. Descriptions and price ranges on this website are estimates and can change. Smoke odor removal, window tint, and paint protection film are not booking yet and start in January 2027.

Quotes and Pricing

• Quotes are based on the information and photos you send us.
• If the vehicle's condition is very different from what we were told or shown (for example heavy pet hair, mold, biohazards, or much more dirt than expected), we'll tell you before starting and give you an updated price. You can decide not to go ahead.
• Bundle discounts apply only when the services are done on the same visit.

Scheduling, Weather, and Cancellations

• Please let us know as soon as possible if you need to reschedule or cancel.
• We may reschedule exterior work because of rain, extreme heat or cold, or other unsafe conditions. We'll reach out to find a new time.
• Arrival times are estimates. We'll text you if we're running late.

What We Need From You

• Access to the vehicle and the keys at the scheduled time.
• A safe place to work with room around the car. Some services, like paint correction and ceramic coating, need shade or a garage.
• Permission to work at the location. If you live in an apartment complex, HOA, or office park, it's your responsibility to make sure mobile detailing is allowed.
• Please remove valuables and personal items before we arrive. We're not responsible for items left in the vehicle.

Payment

Payment is due when the work is finished, after you've had the chance to look the car over. We'll let you know which payment methods we accept when you book.

Results

We do our best on every car, but some things can't be fully fixed. Permanent stains, deep scratches, failing clear coat, sun damage, odors soaked into materials, and damage inside headlight housings may improve but not disappear. We'll tell you honestly what to expect before we start.

Existing Damage

We're not responsible for damage that was already there before the detail, including chips, scratches, dents, peeling or repainted paint, loose trim, worn upholstery, or electrical and mechanical issues. If we notice existing damage, we'll point it out.

If You're Not Happy

Let us know right away, ideally before we leave or within 24 hours, and send photos if you can. We'll work with you to make it right.

Photos

We may take before and after photos of your vehicle and use them in our marketing. We don't post license plates or personal details on purpose. Tell us if you'd rather we not use photos of your car. See our privacy policy for more.

Text Messages

By sending a quote request with your phone number or texting us, you agree to receive texts about your quote and appointment. Message and data rates may apply. Reply STOP to opt out.

Limitation of Liability

To the extent allowed by law, our total responsibility for any claim related to a service is limited to the amount you paid for that service.

Website Content

The content and photos on this website belong to Motion Mobile Detailing and may not be copied without permission. The website is provided as is, and we may change it at any time.

Governing Law

These terms are governed by the laws of the State of North Carolina.

Changes to These Terms

We may update these terms from time to time. The date at the top shows when they last changed.

Contact Us

Motion Mobile Detailing
Charlotte, NC
Phone or text: (704) 495-2258
Email: info@motionmobiledetailing.com